Terms of Use

Introduction

Welcome to the Website of Redbox Media (www.redboxmedia.ca). Your use of our Website indicates your agreement with the following Terms of Use. If you do not agree to be bound by and comply with these Terms of Use, please do not access or use this Website.

Intellectual property notice

This Redbox Media Website, including any content appearing on or accessible through the site, is protected by copyright. Any adaptation, reproduction, or distribution thereof is strictly prohibited unless expressly authorized.

Exclusion of liability

Redbox Media does not warrant the accuracy, relevance, or reliability of this Website’s contents, nor does it guarantee that the contents will be available without errors or omissions. The information contained on this Website shall not be construed as legal advice, and Redbox Media is not responsible for any usage thereof.

Privacy policy

Redbox Media (“we” or “us”) is concerned about your privacy and the protection of your personal information. We are committed to protecting your personal information collected during your use of the redboxmedia.ca website (the “website”) and to using it only for the purposes for which it was collected.

Scope and application
Why we collect information
The information we collect
How information is stored and disclosed
Hyperlinks and third parties
Security
Your rights
Contact us

This privacy policy (the “privacy policy”) governs the collection, use, and storage of information obtained by Redbox Media about users when they access or use the website.

BY ACCESSING THE WEBSITE, YOU CONSENT TO THE COLLECTION, USE, DISCLOSURE, AND STORAGE OF YOUR PERSONAL INFORMATION AS DESCRIBED IN THIS POLICY.

IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE THE WEBSITE.

1. Scope and application

The term “personal information” refers to information that, alone or in combination with other information, makes it possible to identify an individual, such as name, date of birth, email address, and any other information that must be treated as “personal information” in accordance with applicable laws.

Redbox Media reserves the right to change this privacy policy at any time without prior notice. The current version and effective date of the privacy policy are available on the website. If there are any changes to the privacy policy that alter privacy risks, we will notify you by means of a notice on the homepage of the website. If you continue to use the website after such changes take effect, you will be deemed to have accepted those changes. We recommend that you regularly consult our privacy policy.

2. Why we collect information

Personal information that is collected and used is notably collected and used for the following purposes:

Enable users to access and use the website properly.
Address problems reported to us by users, particularly for troubleshooting, support, optimization, reviewing website security breaches, and restoring lost data.
Evaluate, optimize, and improve the content and features of the website.
Communicate with you regarding a request you made or your experience with our services, products, or website.
Email you information, offers, and other communications regarding our products, services, and initiatives to the extent permitted by applicable laws.
Provide you with advertising content, notably through retargeting, and improve the content of our advertisements and website so that they are more tailored and relevant to the public.
Track your use of the website’s features.
We use personal information only for the purposes for which it was collected.

3. The information we collect

When you access and use the website, Redbox Media may collect certain data regarding your use of the website, such as the features used, the sections visited, or any other data identifying the operating system of the device you are using. This data cannot be used to identify you personally. We may use performance tools provided by third parties, such as Google Analytics, to collect information that is not of a personal nature, such as the internet browser and the type of operating system you are using and the name of the domain from which you were directed to the website. Google Analytics uses cookies to collect statistical aggregate data to analyze how visitors use a website. These cookies are used to store non-identifying data. If you do not wish to provide information to Google Analytics, you can opt out of having your data used by installing the Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout. For more information about Google Analytics and how this third party processes and manages your personal information, you can consult the privacy policy available at http://www.google.com/intl/fr-CA/policies/privacy/.

In addition, when you visit the website, we may place a data file on your device, such as a cookie, pixel tags (very small graphics), or a similar file. These files allow us to store certain information about your use of the website, including the date of your most recent visit, the pages you visited, and the files you downloaded. This allows us to tailor the website to better meet the interests and preferences of our users. These files may also be used by Redbox Media for targeted marketing purposes in order to show you content or advertisements that we deem likely to interest you based on your browsing behavior on the website. You have the option to disable these cookies in the future if you wish by changing your browser’s settings.

Redbox Media may also collect certain personal information about you, which may include, as the case may be, your full name, mailing address, email address, telephone number, and credit card information, which you voluntarily provide when using features of the website such as when making inquiries, orders, and requests for quotes, when registering for one of our initiatives, or when informing us of any problems with the website or the services or products provided by Redbox Media.

4. How information is stored and disclosed

Redbox Media stores personal information for a reasonable period of time to provide you with proper access to the website, to fully respond to your requests and/or process your orders, or to fulfill stated purposes, or in accordance with the law, whichever is longer. After this period, we ensure that the personal information is depersonalized or destroyed to protect it from unauthorized access or disclosure.

Only authorized relevant staff members may access the data when necessary for the performance of their service-related duties and in accordance with the purposes stated in this privacy policy, subject to the following paragraph.

We never disclose your personal information to anyone outside Redbox Media without your consent, except to the following third parties and only if they have implemented appropriate security safeguards to ensure at least the same level of security as we do:

Our suppliers whose services have been retained to perform certain functions on our behalf (e.g. data processing and storage, sending communications, payment processing, delivery, etc.). In such cases, we take the necessary steps to ensure that these third parties have access only to the information that is necessary to carry out the agreed services, that they process your information only for the purposes we have specified, and that they have personal information protection measures in place that comply with applicable laws and respect the same conditions and level of protection as set out in this privacy policy.
Any entity resulting from a merger, corporate reorganization, or change of control of Redbox Media, in whole or in part, only if the parties have signed an agreement stipulating that the collection, use, and disclosure of the information are limited to the objectives of the business transaction.
Any public authority if required by law or to defend our rights, or otherwise in accordance with the law. If Redbox Media is required to disclose information or provide a copy of such information to a government agency in accordance with law or court order, Redbox Media will attempt to give you prior notice to the extent permitted by law.

5. Hyperlinks and third parties

The website may contain sharing or posting options or links to third-party websites or platforms. By using or activating these links or features, you are leaving the website, and your browsing becomes subject to the terms and conditions and privacy policy of such third parties. We have no control over these third-party platforms, and the fact that these platforms are listed on the website does not render us liable in any way.

6. Security

All data is stored on servers with high-level security standards and is protected against improper use and access by unauthorized persons. We strive to maintain the necessary physical, administrative, and technical security measures in place at our offices and data storage centers. The information is only made available to individuals (employees or agents) who need access to the information to carry out their duties.

Redbox Media uses reasonable means to protect personal information received when you use the website. More specifically, Redbox Media uses technical and organizational measures to protect your personal information from loss or theft, as well as from unauthorized access and disclosure, both internally and externally to our organization. However, no security mechanism is perfect, and you should be aware that there is always a risk of a security breach. Redbox Media disclaims any liability should any such information about you be disclosed, except in the event of negligence on the part of Redbox Media. It should be noted that, in order to reduce security breach risks, no credit card information is stored on the servers used to host the website.

All data collected in connection with your use of the website is generally stored on servers located in Canada. However, the data may be processed by Redbox Media’s third-party service providers located outside of Canada to enable them to carry out work on behalf of Redbox Media. In the latter case, Redbox Media takes reasonable steps to ensure that such third parties are bound by appropriate guarantees.

7. Your rights

You have the right to know the purpose for which Redbox Media collects and processes your personal information, as well as the right to access, update, and correct such information. You may withdraw your consent to Redbox Media’s use and storage of your personal information at any time. In such a case, however, you may no longer be able to use certain features of the website.

8. Contact us

If you have any questions about this privacy policy, access to your personal information, Redbox Media’s collection, use, and disclosure of personal information, or how you can exercise your rights as set out above, make a complaint, or update your personal information, please contact our Chief Privacy Protection Officer.

By email at info@redboxmedia.ca
By mail at the following address: 311 Place d’Youville, Vieux-Montréal (QC) H2Y 2B5